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DTSTAMP:20260427T204822
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SUMMARY:IWIC Frontline Training
DESCRIPTION:State and local agency personnel working in the support staff capacity with the Illinois WIC Program.\n\n\nCourse Length 1 day\nClass Times 09:00 AM – 04:00 PM\n\nCourse Description \n\nThis course is offered virtually and has been designed to address the needs of those\, new and experienced\, who are involved in the daily support of the WIC program. This training will provide training on WIC policy\, income and eligibility determination\, and a “hands-on” approach to the IWIC software system including: client enrollment\, referring and scheduling clients and EBT issuance. \n\n\n \nPerformance Objectives\n\n\nUpon completion of the course\, participants will be able to: \n\nReference the WIC Policy and Procedure Manual regarding support staff responsibilities including the eligibility requirements of the WIC Program\nAccess the IWIC system and accurately complete a participant search\nDemonstrate proficiency in enrolling new participants in IWIC\nDemonstrate an understanding of support staff responsibilities for various types of visits including benefit issuance\, future appointment scheduling and participant referrals\n\n\n\nSpecial Instructions\n\n\nSpecial Instructions: In order for staff attending this training to receive the greatest benefit\, the attendee should have at least one month of experience in the role of Frontline staff. Attendees must also complete the following on the Frontline Orientation checklist: \n\n1. Illinois WIC Management Information System (MIS) Basics – All sections\n2. Illinois WIC Frontline Role and Eligibility Determination Process – All sections\n3. Illinois WIC Frontline Role with Nutrition Education\, Documentation and Customer Services (PCS) – All sections\n4. Illinois Authorized WIC Food List\n5. Illinois Authorized WIC LA Vendor List\n6. Complete the New User System Access Request; Initial Log In and Enrollment in both the Training & Production Environments; and WIC Coordinator must log into both the Training and Production environments to activate Staff Accounts & Assigning Roles.\nBy registering for this training\, I certify I have completed the above Pre-Work to attend IWIC Frontline Training\nIn order to receive a certificate of completion\, you must attend all day and complete the assigned training scenarios.\n\n\n\nCourse Code PT – WIC\nClock Hours (Social Workers) 0.00\nContact Hours 0.00\n\nTrainer(s) \nV. Mina Caban\, BS; Monica Murphy-Hayes\, BS\, CLE\n\n\n\nTraining Type WIC
URL:https://springfieldul.org/event/iwic-frontline-training-3/
LOCATION:Virtual
CATEGORIES:WIC
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