Springfield Urban League

Illinois WIC Civil Rights Training
2025-09-09 09:00 - 2025-09-23 12:00 (America/Chicago) | Virtual
All local agency staff working in the Special Supplemental Food Program for Women, Infants and Children (WIC).

**Due to the volume of registrations, confirmation emails may take 48 hours from the point the registration form is received.**

Course Length Online
Class Times 012:00 AM – 12:00 AM

Course Description
This training was developed to provide instruction to local agency staff to ensure that project operations are in full compliance with Title VI of the Civil Rights Act of 1964 and all applicable Federal Regulations concerning Civil Rights.

Performance Objectives

Upon completion of this course, participants will be able to:

Consider at least 2 ways to prevent Civil Rights discrimination complaints

Describe ways your clinic provides meaningful access to participants with Limited English Proficiency (LEP)

Locate materials in your clinic that provide notification of WIC’s non- discrimination policy

State the timeframe for filing Civil Rights discrimination complaints.

Distinguish Civil Rights Complaints from Fair Hearing Requests

Summarize why WIC collects racial and ethnic data

Special Instructions

**Due to the volume of registrations, confirmation emails may take 48 hours from the point the registration form is received.**

Course Code Web Based

Training Type Web Based

IWIC Frontline Training
2025-09-08 09:00 - 16:00, 2025-08-11 09:00 - 16:00, 2025-07-14 09:00 - 16:00 | Virtual
State and local agency personnel working in the support staff capacity with the Illinois WIC Program.

Course Length 1 day
Class Times 09:00 AM – 04:00 PM

Course Description

This course is offered virtually and has been designed to address the needs of those, new and experienced, who are involved in the daily support of the WIC program. This training will provide training on WIC policy, income and eligibility determination, and a “hands-on” approach to the IWIC software system including: client enrollment, referring and scheduling clients and EBT issuance.

Performance Objectives

Upon completion of the course, participants will be able to:

Reference the WIC Policy and Procedure Manual regarding support staff responsibilities including the eligibility requirements of the WIC Program
Access the IWIC system and accurately complete a participant search
Demonstrate proficiency in enrolling new participants in IWIC
Demonstrate an understanding of support staff responsibilities for various types of visits including benefit issuance, future appointment scheduling and participant referrals

Special Instructions

Special Instructions: In order for staff attending this training to receive the greatest benefit, the attendee should have at least one month of experience in the role of Frontline staff. Attendees must also complete the following on the Frontline Orientation checklist:

1. Illinois WIC Management Information System (MIS) Basics – All sections
2. Illinois WIC Frontline Role and Eligibility Determination Process – All sections
3. Illinois WIC Frontline Role with Nutrition Education, Documentation and Customer Services (PCS) – All sections
4. Illinois Authorized WIC Food List
5. Illinois Authorized WIC LA Vendor List
6. Complete the New User System Access Request; Initial Log In and Enrollment in both the Training & Production Environments; and WIC Coordinator must log into both the Training and Production environments to activate Staff Accounts & Assigning Roles.
By registering for this training, I certify I have completed the above Pre-Work to attend IWIC Frontline Training
In order to receive a certificate of completion, you must attend all day and complete the assigned training scenarios.

Course Code PT – WIC
Clock Hours (Social Workers) 0.00
Contact Hours 0.00

Trainer(s)
V. Mina Caban, BS; Monica Murphy-Hayes, BS, CLE

Training Type WIC

IDHS MCH - Nurse Navigators
2025-08-27 09:00 - 16:30
State and local agency personnel working as Nurse Navigator(s) with IDHS Maternal and Child Health Programs.

Course Length 1 day
Class Times 09:00 AM – 04:30 PM

Course Description

Purpose: To enable the learner to have the knowledge and skills required to meet program standards as a nurse in the Better Birth Outcomes – Comprehensive (BBO-C) and/or High Risk Family Case Management (HRFCM) programs. This in-person training is designed to give Maternal Child Health Nurses an overview of their role in the IDHS prevention-focused MCH programs to prioritize the engagement between the dyad and their medical home. The course will explore the nurses’ role to support health literacy when engaging with birthing families in the community public health setting. However, please note that this course is not an ESPDT course, as the DHS programs are not intended to be a replacement for assessments done by the medical home.
*Registration for this course closes one week prior to the training date.
Planner: Renee S. Byrd, BS, MSEd
Instructor: Elyssa Galloway, MSN, BSN, RN

Breast & Cervical Cancer Cornerstone
2025-08-19 09:00 - 2025-08-20 16:30 | Virtual
State and local agency personnel working in the Breast & Cervical Cancer program.
Registration for each course closes one week prior to the class date.

Course Length 2 days
Class Times 09:00 AM – 04:30 PM

Course Description

Purpose: To provide training on Cornerstone data entry for the IBCCP.
This training will provide a “hands-on” approach to the Breast & Cervical Cancer functions within the Cornerstone software system. The course includes: Client Enrollment, Breast & Cervical Cancer Data, Service Provider Selection, Procedure Specific Data, Case Notes, Procedure History Inquiry, Assessments, and Reports.
Virtual training: The first half of the training day contains the instructional portion of the training and the second half of the day comprises independent data entry assignments with technical assistance available. All assignments must be accurately complete during the assigned time

Performance Objectives

Upon completion of the course, participants will be able to:

Demonstrate proficiency in enrolling a new client on the Cornerstone system
Enter medical information from the client’s health assessment, Physician’s Visit Summary Sheet, mammogram report, pap smear report, abnormal breast screening follow-up report, and the abnormal cervical screening follow-up report
Properly enter data for referral or scheduled appointments for Breast & Cervical Cancer screening and diagnostic follow-ups
Obtain report information on Breast & Cervical Cancer clients follow-up history, network of providers, billing and client demographics
Enter billing information

Special Instructions

Prior to this training, all participants must complete the IBCCP Policy and Procedure Manual Training.

For the greatest benefit from the training, it is preferred the participant work in the program for at least one month
By registering for this training, I certify I have completed the above mentioned training.
In order to receive a certificate of completion, you must attend both days and complete the assigned training scenarios.

Course Code CT – Cornerstone
Trainer(s) Mina Caban, Instructional Designer

Training Type Cornerstone

Using VENA to Guide WIC Services
2025-08-19 09:00 - 12:00
Dietitians, Nutritionists, Nurses who hold the title of Competent Professional Authority (CPA) in the Illinois WIC Program.

Course Length: Online
Class Times: 09:00 AM – 12:00 PM

Course Description: The Intro to PCC training has been updated and renamed ‘Using VENA to Guide WIC Services.’ This is a requirement for staff that certify participants to attend after obtaining 6 months of WIC experience.

Performance Objectives

Upon completion of the course, participants will be able to:

Demonstrate effective participant centered counseling techniques by using open-ended questions, affirmations and reflective listening to guide conversations
Apply the principles of VENA to conduct strength based, collaborative and individualized assessments tailored to participants unique needs and preferences
Use behavior change strategies to support participants in setting realistic health goals

Special Instructions

By registering for this training, I certify I will complete and enrure the following before attending the live training:

Watched the following four pre-recorded webinars, completed the associated pre-work activities and print/access the Using Vena to Guide WIC Services Workbook to follow along during training. This takes approximately 2 hours to complete.
Pre-recorded webinars

Part 1: Introduction (18 minutes)
Part 2: Webinar: Assessing Protective Factors and Nutrition Risks (20 minutes)
Part 3: Sensitive Topics and Topics for Nutrition Services (21 min)
Part 4: Family Assessments and Moving from Assessment to Nutrition Services (15 minutes)
Prework included in Using VENA to Guide WIC Services Workbook

Activity: 1A Focus on Strengths, Not deficiencies (8 minutes)
Activity: 2B Probing for Further Information (5 minutes)
Activity: 3A Crafting Strong Affirmations (5 minutes)
Activity 4A: Avoiding the Expert Trap (5 minutes)
Activity 5A: Asking About Sensitive Topics (8 minutes)
Activity: 6A Connecting the Dots (5 minutes)
Activity: 7A Family Based Springboard Questions (8 minutes)

Attendance for the entirety of the training and participation throughout this training are required to receive a certificate of completion. Trainees will be asked to participate by speaking, utilizing the chat function, submitting activities, or other modes of interaction.
Access to equipment and training environment conducive to remote-based online training including: Computer with stable internet connection, camera, microphone, speaker/audio output (or headphones if within open work area) and a quiet space to focus on training and avoid interruption while attending the training.
Please note: If fewer than 5 trainees register for this training, it may be canceled, and registrants will need to register for the next available date.

Course Code Meeting/Conference
Attendance 5
Clock Hours (Social Workers) 5
Contact Hours RN: 5
Registered Dietician 5

Trainer(s)
Jennifer Allington, MS, RD, LDN; Melissa Banz, MS, RD, LDN, CLC; Jaclyn Castellanet, MS, RD, LDN,CLC; Ginny Belt, BS, RD, LDN, CLC; Jessica Gadomski, MS, RDN, LDN, Amanda Gelasi, MS, RD, LDN; Constance Herriott, MS, RDN, LDN, CLC; Valerie Koress, MS, RDN, LDN, IBCLC; Jennifer Nance, MS, RDN, LDN, CLS.

Training Type WIC

IWIC Competent Professional Authority Training
2025-08-12 09:00 - 2025-08-14 12:45, 2025-07-15 09:00 - 2025-07-17 12:45 | Virtual
State and local agency personnel working as Nutritionists, Dietitians, Home Economists or Registered Nurses who will hold the job title of Competent Professional Authority in the WIC Program.

Course Length 3 days
Class Times 09:00 AM – 12:45 PM

Course Description

Purpose: To enable staff serving as Competent Professional Authorities (CPA) in the WIC program with the skills and information needed in order to provide services to participants.
This course is offered virtually over 3 consecutive mornings 9am-12:45pm and will provide a comprehensive view of the role of the CPA. This includes Anthropometrics, Diet Assessment, Risk Identification, Documentation, and Food Package Prescription, Referral and Scheduling and Benefits Issuance within the IWIC software system.

Performance Objectives

Upon completion of the course, participants will be able to:

Demonstrate the program enrollment and certification process for various WIC participant categories including: applicant intake and scheduling, required anthropometric data collection based on identified standards, nutrition assessment and education as it relates to establishing a baseline for individual nutrition counseling and risk identification, food prescription, completion of case notes, benefit issuance, and referral.

Special Instructions

In order for staff attending this training to receive the greatest benefit, the attendee should have at least one month of experience in the role of CPA. Attendees must also complete the following on the CPA Orientation checklist:

1. Illinois WIC Management Information System (MIS) Basics – All sections
2. Review Administration PPM sections 4.1, 11.3 and 14
3. Review Certification Standards PPM 4.3, 5 and addenda(s)
4. Nutrition IWIC Assessment Guides (all categories)
5. Review Nutrition Risk Criteria
6. Review Nutrition Education PPM section 4.2, 6.1
7. Review Supplemental Food Delivery PPM section 5.1, 7
8. Illinois WIC Food Package Tables
9. Illinois Authorized WIC Food List
10. Complete the New User System Access Request; Initial Log In and Enrollment in both the Training & Production Environments; and WIC Coordinator must log into both the Training and Production environments to activate Staff Accounts & Assigning Roles.
By registering for this training, I certify I have completed the above Pre-Work to attend IWIC CPA Training
In order to receive a certificate of completion, you must attend all days and complete the assigned training scenarios

Course Code PT – WIC
Contact Hours RN:
Trainer(s) Mina Caban, BS; Monica Murphy-Hayes, BS, CLE

Training Type WIC

Using VENA to Guide WIC Services
2025-08-06 09:00 - 12:00, 2025-07-09 09:00 - 12:00 | Virtual

Introduction to Medically Prescribed Formula Training
2025-06-18 08:00 - 17:00 | Virtual
Dietitians, Nutritionists, Nurses who hold the title of Competent Professional Authority (CPA) in the Illinois WIC Program

Course Length Online
Class Times 09:00 AM – 12:00 PM
Course Description

To provide the most current information to new Competent Professional Authority (CPA) staff working in the Illinois WIC program on the fundamentals of medically prescribed formulas

Performance Objectives

Upon completion of the course, participants will be able to:

Identify the Illinois WIC Program Formulary and medically prescribed formula product characteristics.
State the WIC Program policy and procedure requirements on the assessment, education, and referrals regarding medically prescribed formulas
Demonstrate understanding of the WIC MIS for food package assignment, documentation on the formula and medical nutritional prescriptions form, and benefit issuance of medically prescribed formulas.

Special Instructions

By registering for this training, I certify I have completed and agree to the following:

CPA Orientation Checklist, all items apart from Illinois WIC State Trainings
WIC clinic experience as a CPA for a minimum of 60 days; 90 days is preferred
Access to equipment and a training environment conducive to remote-based (online) training

Computer with stable internet connection, camera, microphone, speaker/audio output (or headphones if within open work area) and a quiet space to focus on training and avoid interruption while attending the training

Completed the ‘CPA Competencies for Issuing Formulas SSM’ as part of orientation checklist; reviewed SSM with supervisor and familiar with Illinois WIC Contract formulas and issuance
Attendance for the entirety of the training and participation throughout the training are required to receive a certificate of completion and continuing education credit. Trainees may be asked to participate by speaking, utilizing the chat function, submitting activities, or other modes of interaction.
Please note: If fewer than 5 trainees register for this training, it may be canceled and registrants will need to register for the next available date.

Registration for this training closes one week prior to the scheduled training date.

Course Code Meeting/Conference
Attendance 3
Contact Hours RN: 3
Registered Dietician 3
Trainer(s)
Jennifer Allington, MS, RD, LDN; Melissa Banz, MS, RD, LDN, CLC; Jaclyn Castellanet, MS, RD, LDN,CLC; Ginny Belt, BS, RD, LDN, CLC; Jessica Gadomski, MS, RDN, LDN, Amanda Gelasi, MS, RD, LDN; Constance Herriott, MS, RDN, LDN, CLC; Valerie Koress, MS, RDN, LDN, IBCLC; Jennifer Nance, MS, RDN, LDN, CLS.

Training Type WIC

2025 Illinois WIC Training & Education Conference
2025-04-21 - 2025-04-23
We are excited to announce the 2025 Illinois WIC Training & Education Conference in Springfield, IL
Dates: April 21 – 23, 2025
Don’t miss out on this exciting event!

Registration
Attendees may include a combination of a WIC Coordinator and/or Key Manager, a CPA and/or a Frontline employee. Check with RNC prior to registering more than three staff.
Registration Fees of $25/person is required and may be paid by agency check or money order.
Mail one payment for all staff made payable to:

Springfield Urban League
Attn: WIC Conference 2025
100 N. 11th Street
Springfield, Il 62703

Place WIC Conference 2025 in the memo line on the agency check/money order with the name(s) of the staff members covered by the payment.
If you have any questions, please contact:

Renee Byrd, Conference Coordinator
Phone: 312-326-0871
Email: rbyrd@springfieldul.org

Registration closes end of day on Monday, March 31, 2025. Cancellations and requests for refunds are not available after this date.

REGISTER NOW

Accreditation
This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education through the joint providership of Southern Illinois University School of Medicine and the IL Dept of Human Services.
CONTINUING EDUCATION CREDIT
SIU School of Medicine is preapproved as a continuing nursing education provider pursuant to Section 1300.130, subsection c), 1), B) and P) of the Illinois Department of Financial and Professional Regulation Nurse Practice Act. Nurses may receive a maximum of 10.5 contact hours for completing this activity.
SIU School of Medicine is a licensed provider for continuing education for dietitians/nutrition counselors (license # 199.000121). This program offers a maximum of 10.5 CE hours.
All other attendees will receive a Certificate of Participation.
CREDIT CLAIMING
Within a week you will receive an email with a link to access the evaluation, verify your attendance, & download your certificate. Direct questions to the SIU School of Medicine Office of Continuing Professional Development: ocpd@siumed.edu
DISCLOSURES
None of the planners or speakers have any relevant financial relationships with ineligible companies to disclose.

Agenda
Letter of Support from USDA-FNS
Collaboration Hall/Presenter Information
Performance Objectives
See Agenda
Course Code
Meeting/Conference
Training Type
Meetings / Conferences

IWIC Frontline Training
2025-04-03 09:00 - 16:00 | Springfield, 100 North 11th St, Springfield, IL, 67203, United States

Bureau of Maternal & Child Health (BMCH) Combined Training
2025-04-01 09:00 - 2025-04-03 16:30 | Springfield, 100 North 11th St, Springfield, IL, 67203, United States
State and local agency personnel working as Case Managers with the Family Case Management Program.
Registration for this course closes one week prior to the training date.

Course Length: 3 days

Class Times: 09:00 AM – 04:30 PM

Course Description

Purpose: To enable the learner to have the knowledge and skills required to meet program standards in the policies, practices and procedures of the Cornerstone software system. The classroom training is designed to address the needs of new case managers and cover each step of the Case Management process: client identification or outreach; assessment; service planning and resource identification; linking clients to services and coordination; monitoring services; advocacy and evaluation. The software training will provide a “hands-on” approach to the Family Case Management functions within the Cornerstone software system including: Client Enrollment, Completion of Assessment Tools, Development of Care Plans, Documentation of Case Notes, Referring/Scheduling Clients and Recording Time & Activity Logs.
**Attendees are required to complete 9 web-based modules prior to the face-to-face portion of the training.**

Planner: Marlin D. Hollis, BA, MPA

Bureau of Maternal & Child Health (BMCH) Coordinator Training
2025-03-20 09:00 - 16:30
Course Description
Purpose: To enable the learner to be fluent in the policies and practices for the Family Case Management Program in order to ensure that local service providers have the knowledge and skills required to meet state program standards.
Planner: Marlin D. Hollis, BA, MPA
This program is designed for State and local agency personnel working in a management capacity with the Family Case Management Program, especially Registered nurses, Nutritionists and Dietitians.
Registration for this course closes one week prior to the training date.
Course Length
1 day
Class Times
09:00 AM – 04:30 PM
Performance Objectives
Upon completion of the course, participants will be able to:

Complete various Cornerstone administrative processes including maintenance of employees and providers and reporting
Discuss the location of the Bureau of MaternalChild Health’s location within the Division of Family and Community Services
Describe the various programs with the Bureau
Explain the process for responding to grant opportunities
Identify how to plan a program budget
Discuss the characteristics of the agency contract agreement
Discuss how to implement internal clinical and performance monitoring procedures
Describe the various quality assurance tools available by program
Discuss effective leadership strategies
Identify and understand components of case load: assigned and achieved
Implement outreach activities available at the local agency level
Implement procedures for fiscal monitoring and reporting

Special Instructions
**This course is being offered virtually**
Course Code
PT – BMCH
Contact Hours
RN:
Trainer(s)
Natalie Bullock, BSN, RN
Cheri Coffman, BBO Coordinator
Cecelia Eckles, MA, BSN, RN
Linda Evans, MPH, BSN, RN
Kabria Jefferson, MSN, RN
Tracey Kreipe, PMHNP-BC, DNP
Sharon Madrigal, MSN, RN
Tasha Stone, MSHI, BSN, RN, CLS
Cynthia Wilson, MS, RN
Cortney Woods, BSN, RN
Syed Zaheer, MPH, RN
Jawanza Shannon, BS
Training Type
Bureau of Maternal & Child Health (BMCH)
