Springfield Urban League

Better Birth Outcomes - Comprehensive (BBO-C) & Navigation (BBO-N) Program
2026-06-24 09:00 - 16:30 (America/Chicago) | Virtual
State and local agency personnel working as Navigator(s) with the Better Birth Outcomes – Comprehensive (BBO-C) & Better Birth Outcomes – Navigation (BBO-N) Programs.
Registration for this course closes one week prior to the training date.

Course Length 1 day
Class Times 09:00 AM – 04:30 PM

Course Description

Purpose: To enable the learner to have the knowledge and skills required to meet program standards in the policies, practices and procedures of the Better Birth Outcomes programs. This virtual and/or in-person training is designed to give new program navigators an overview of the program and cover each step of the services provided: client identification or outreach; assessment; service planning and resource identification; linking clients to services and coordination; monitoring services; advocacy and evaluation.
**Attendees are required to complete 3 web-based modules prior to the face-to-face portion of the training.**
Planner: Renee S. Byrd, BS, MSEd

Performance Objectives

Upon completion of the course, participants will be able to:
1. Client Engagement & Assessment

Objective: Demonstrate the ability to conduct or support comprehensive assessments of pregnant and postpartum clients, including identifying medical, social, and environmental risk factors.

2. Care Coordination & Service Navigation

Objective: Effectively connect clients to appropriate medical homes, social services, and community resources.

3. Communication & Cultural Competency

Objective: Apply culturally responsive communication strategies to build trust and rapport with diverse clients.

4. Documentation & Data Management

Objective: Accurately document client interactions, assessments, and referrals in accordance with program protocols.

5. Collaboration with Nursing Staff

Objective: Collaborate effectively with Nurse Navigators to support follow-up care and ensure continuity of services, if applicable.

6. Outcome Monitoring & Follow-Up

Objective: Track client progress and follow up to ensure engagement with referred services and achievement of health goals.

7. Program Knowledge & Compliance

Objective: Understand and adhere to the goals, eligibility criteria, and compliance requirements of the BBO-C and BBO-N programs.

Course Code
PT – BMCH

Clock Hours (Social Workers)
6

Contact Hours
RN: 6

Trainer(s)
Natalie Bullock, BSN, RN
Cheri Coffman, BBO Coordinator
Cecelia Eckles, MA, BSN, RN
Linda Evans, MPH, BSN, RN
Kabria Jefferson, MSN, RN
Tracey Kreipe, PMHNP-BC, DNP
Sharon Madrigal, MSN, RN
Tasha Stone, MSHI, BSN, RN, CLS
Cynthia Wilson, MS, RN
Cortney Woods, BSN, RN
Syed Zaheer, MPH, RN
Renee S. Byrd, BS, MSEd
Jennifer Bradshaw, RN, BSN, CLC
Vanessa Avila, M.Ed, BSW, CLS, CPS Tech

Training Type
Bureau of Maternal & Child Health (BMCH)

Peer Counselor Supervisor Training
2026-10-19 08:00 - 2026-10-20 08:00
Designed for new WIC Peer Counselor Supervisors, this is the official USDA Food and Nutrition Service training program for managing peer counseling programs. Includes supervising and retraining peer counselors, practice setting, scope of practice, hiring strategies, and program policies
PRESENTER: Carole Peterson, MS, IBCLC (The presenter has no relevant affiliations or financial interests or arrangements.)
Pre-requisites: open to any Peer Counselor Supervisor, clinic supervisor or those agencies exploring the Peer Counselor Program. You must be employed at an Illinois WIC agency or health department. You must be committed to finishing the course, including completing all requirements and sharing information as appropriate.
Who should attend: Any Peer Counselor Program Supervisor that has not previously attended the A Journey Together for Managers course is encouraged to attend.
Continuing Education Credits: Pending: 8.5 RN 8.5 RD
This training will be provided in a Zoom Platform in real time.
For additional questions contact: Audrie Mumphery at audrie.mumphery@illinois.gov
