Better Birth Outcomes – Comprehensive (BBO-C) & Navigation (BBO-N) Program
State and local agency personnel working as Navigator(s) with the Better Birth Outcomes – Comprehensive (BBO-C) & Better Birth Outcomes – Navigation (BBO-N) Programs.
Registration for this course closes one week prior to the training date.
Purpose: To enable the learner to have the knowledge and skills required to meet program standards in the policies, practices and procedures of the Better Birth Outcomes programs. This virtual and/or in-person training is designed to give new program navigators an overview of the program and cover each step of the services provided: client identification or outreach; assessment; service planning and resource identification; linking clients to services and coordination; monitoring services; advocacy and evaluation.
**Attendees are required to complete 3 web-based modules prior to the face-to-face portion of the training.**
Planner: Renee S. Byrd, BS, MSEd
Upon completion of the course, participants will be able to:
1. Client Engagement & Assessment
Objective: Demonstrate the ability to conduct or support comprehensive assessments of pregnant and postpartum clients, including identifying medical, social, and environmental risk factors.
2. Care Coordination & Service Navigation
Objective: Effectively connect clients to appropriate medical homes, social services, and community resources.
3. Communication & Cultural Competency
Objective: Apply culturally responsive communication strategies to build trust and rapport with diverse clients.
4. Documentation & Data Management
Objective: Accurately document client interactions, assessments, and referrals in accordance with program protocols.
5. Collaboration with Nursing Staff
Objective: Collaborate effectively with Nurse Navigators to support follow-up care and ensure continuity of services, if applicable.
6. Outcome Monitoring & Follow-Up
Objective: Track client progress and follow up to ensure engagement with referred services and achievement of health goals.
7. Program Knowledge & Compliance
Objective: Understand and adhere to the goals, eligibility criteria, and compliance requirements of the BBO-C and BBO-N programs.
Course Code PT – BMCH
Clock Hours (Social Workers) 6
Contact Hours RN: 6
Trainer(s)
Natalie Bullock, BSN, RN
Cheri Coffman, BBO Coordinator
Cecelia Eckles, MA, BSN, RN
Linda Evans, MPH, BSN, RN
Kabria Jefferson, MSN, RN
Tracey Kreipe, PMHNP-BC, DNP
Sharon Madrigal, MSN, RN
Tasha Stone, MSHI, BSN, RN, CLS
Cynthia Wilson, MS, RN
Cortney Woods, BSN, RN
Syed Zaheer, MPH, RN
Renee S. Byrd, BS, MSEd
Jennifer Bradshaw, RN, BSN, CLC
Vanessa Avila, M.Ed, BSW, CLS, CPS Tech
Training Type
Bureau of Maternal & Child Health (BMCH)
