Registration for this course closes one week prior to the training date.
Purpose: To enable the learner to have the knowledge and skills required to meet program standards in the policies, practices and procedures of the Better Birth Outcomes programs. This virtual and/or in-person training is designed to give new program navigators an overview of the program and cover each step of the services provided: client identification or outreach; assessment; service planning and resource identification; linking clients to services and coordination; monitoring services; advocacy and evaluation.
**Attendees are required to complete 3 web-based modules prior to the face-to-face portion of the training.**
- Planner: Renee S. Byrd, BS, MSEd
Additional Information
Upon completion of the course, participants will be able to:
1. Client Engagement & Assessment
- Objective: Demonstrate the ability to conduct or support comprehensive assessments of pregnant and postpartum clients, including identifying medical, social, and environmental risk factors.
2. Care Coordination & Service Navigation
- Objective: Effectively connect clients to appropriate medical homes, social services, and community resources.
3. Communication & Cultural Competency
- Objective: Apply culturally responsive communication strategies to build trust and rapport with diverse clients.
4. Documentation & Data Management
- Objective: Accurately document client interactions, assessments, and referrals in accordance with program protocols.
5. Collaboration with Nursing Staff
- Objective: Collaborate effectively with Nurse Navigators to support follow-up care and ensure continuity of services, if applicable.
6. Outcome Monitoring & Follow-Up
- Objective: Track client progress and follow up to ensure engagement with referred services and achievement of health goals.
7. Program Knowledge & Compliance
- Objective: Understand and adhere to the goals, eligibility criteria, and compliance requirements of the BBO-C and BBO-N programs.
Cheri Coffman, BBO Coordinator
Cecelia Eckles, MA, BSN, RN
Linda Evans, MPH, BSN, RN
Kabria Jefferson, MSN, RN
Tracey Kreipe, PMHNP-BC, DNP
Sharon Madrigal, MSN, RN
Tasha Stone, MSHI, BSN, RN, CLS
Cynthia Wilson, MS, RN
Cortney Woods, BSN, RN
Syed Zaheer, MPH, RN
Renee S. Byrd, BS, MSEd
Jennifer Bradshaw, RN, BSN, CLC
Vanessa Avila, M.Ed, BSW, CLS, CPS Tech