State and local agency personnel working in the support staff capacity with the Illinois WIC Program.
1 day
Class Times
09:00 AM - 04:00 PM

This training has been designed to address the needs of those, new and experienced, who are involved in the daily support of the WIC program. This training will provide training on WIC policy, income and eligibility determination, and a “hands-on” approach to the IWIC software system including: client enrollment, referring and scheduling clients and EBT issuance.

  • CLASS REGISTRATION
  • February 9, 2023:  registration closes January 27, 2023
  • March 16, 2023: registration closes March 3, 2023
  • April 20, 2023:  registration closes April 7, 2023
  • May 11, 2023: registration closes April 28, 2023
  • June 8, 2023: registration closes May 26, 2023
  • July 13, 2023: registration closes June 30, 2022
  • August 17, 2023: registration closes August 4, 2023
  • September 14, 2023: registration closes September 1, 2023
  • October 5, 2023: registration closes September 22, 2023
  • November 9, 2023: registration closes October 27, 2023
  • December 7, 2023: registration closes November 24, 2023
  • January 18, 2024;  registration closes January 5, 2024
  • February 8, 2024:  registration closes January 26, 2024
  • March 14, 2024: registration closes March 1, 2024
  • April 11, 2024:  registration closes March 29, 2024
  • May 9, 2024: registration closes April 26, 2024
  • June 6, 2024: registration closes May 24, 2024

Additional Information

Upon completion of the course, participants will be able to:

  • Reference the WIC Policy and Procedure Manual regarding support staff responsibilities including the eligibility requirements of the WIC Program
  • Access the IWIC system and accurately complete a participant search
  • Demonstrate proficiency in enrolling new participants in IWIC
  • Demonstrate an understanding of support staff responsibilities for various types of visits including benefit issuance, future appointment scheduling and participant referrals

Special Instructions: In order for staff attending this training to receive the greatest benefit, the attendee should have at least one month of experience in the role of Frontline staff. Attendees must also complete the following on the Frontline Orientation checklist:

  • 1. Illinois WIC Management Information System (MIS) Basics – All sections
  • 2. Illinois WIC Frontline Role and Eligibility Determination Process – All sections
  • 3. Illinois WIC Frontline Role with Nutrition Education, Documentation and Customer Services (PCS) – All sections
  • 4. Illinois Authorized WIC Food List
  • 5. Illinois Authorized WIC LA Vendor List
  • 6. Complete the New User System Access Request; Initial Log In and Enrollment in both the Training & Production Environments; and WIC Coordinator must log into both the Training and Production environments to activate Staff Accounts & Assigning Roles.
  • By registering for this training, I certify I have completed the above Pre-Work to attend IWIC Frontline Training
  • In order to receive a certificate of completion, you must attend both days and complete the assigned training scenarios.
PT - WIC
0.00
0.00
Trainer(s)
V. Mina Caban, BS; Marlin Hollis, BA, MPA; Monica Murphy-Hayes, BS, CLE
Training Type
WIC

Upcoming Events

Jun 08, 2023 - Online
Jul 13, 2023 - Virtual
Aug 17, 2023 - Virtual
Sep 14, 2023 - Virtual
Oct 05, 2023 - Virtual
Nov 09, 2023 - Virtual
Dec 07, 2023 - Virtual
Jan 18, 2024 - Virtual
Feb 08, 2024 - Virtual
Mar 14, 2024 - Virtual
Apr 11, 2024 - Virtual
May 09, 2024 - Virtual
Jun 06, 2024 - Virtual